3.9 Update SA's to Pending Stop and Unlink Each SA/SP

Reference: Establish Landlord Agreement - Manage Premises Process Model - Page 3 for the business process diagram associated with this activity.

Group: Stop SAs

Actor/Role: CC&B

Description: When service is stopped, the status of the Service Agreement changes to Pending Stop. The SA/SP link is populated with an effective end date (stop) date. A Field Activity may be created if configured. CC&B links the Field Activity to the SA/SP.

Entities to Configure

•

SA Type

Available Algorithms

•	LL REV - This initiate a stop for a SA algorithm causes service to be started under a landlord's account when a tenant stops service at a service point covered by a landlord agreement.